Terms of Use

1. Identification

The institutional website is operated by TEA FORMATION LTDA ("TEA Formation"), registered under CNPJ no. 63.403.293/0001-78.

Registered office: Rua Victor Meirelles, 385, Centro, Videira/SC, CEP 89560-184.

Contact: adm@teaformation.com.

2. Purpose of the website

The website is TEA Formation's public presence. It presents the organization, its initiatives, Universo TEAnimal, TEAFlow, and the e-book catalog.

The website also presents individual product pages and directs visitors to Hotmart when an offer is available for purchase.

3. Use of the website

By accessing and using the website, visitors must act lawfully and in accordance with these Terms.

The website may not be used to:

• attempt to obtain unauthorized access to systems, restricted areas, or data;
• interfere with the operation, security, or availability of the website;
• introduce malicious code, automate abuse, or exploit vulnerabilities;
• use the website's content or infrastructure unlawfully or in a way that violates third-party rights.

The institutional website does not provide registration, login, or user accounts.

4. Institutional information and products

TEA Formation seeks to keep website information clear and up to date.

TEAFlow is publicly presented as a product in development and, while that remains its current status, will be identified as “Coming soon.”

E-book pages describe each title and its connection to Universo TEAnimal when applicable. The catalog structure may present titles individually even when the commercial unit is a bundle.

5. E-books and purchases

E-books are offered in bundles whose composition and number of titles are specified in each offer. The product page and checkout identify the included titles, their languages, and the applicable price. Presenting a title individually in the catalog does not, by itself, mean that it is sold separately. The website interface language does not change the language of the files included in the purchase.

When an offer is available, the purchase action will direct the visitor to Hotmart checkout. The institutional website does not process payment, create the purchaser's account, or send the files during checkout.

For the current adult pre-sale, an approved purchase entitles the purchaser to receive the three PDF files included in the offer by email.

Before the purchase is completed, the offer and checkout consistently present the included content, file languages, total price and applicable charges, availability, delivery method and timeframe, and relevant access and usage conditions. Each offer's specific conditions, including access duration, formats, availability of downloads, printing or offline reading, usage restrictions, and the effects of a refund on access, form part of the contract and are disclosed before purchase. These Terms do not grant features or usage permissions that are not part of the purchased offer or applicable legal permissions.

For contracts subject to the Brazilian Consumer Protection Code, the right of withdrawal may be exercised within 7 (seven) days of signing the contract or receiving the product or service, as applicable. For the current adult pre-sale, TEA Formation provides a 30 (thirty) day guarantee on Hotmart, without prejudice to more favorable conditions stated in the offer or at checkout and other mandatory rights under applicable law.

Withdrawal, refund, or support requests may be submitted through the resources provided by Hotmart or through adm@teaformation.com. Use of the platform does not prevent contact with TEA Formation or restrict the channels legally available to consumers.

If a visitor identifies a material discrepancy between the website and checkout information, they may contact TEA Formation for clarification before purchase. This guidance does not transfer responsibility for the accuracy of the offer to the consumer or limit rights arising from the advertised offer and applicable law.

6. Hotmart and content delivery

Hotmart is used for checkout, payment, commercial operation, and processing refund requests made available through the platform. For the current adult pre-sale, TEA Formation emails the three PDF files included in the offer after the purchase is approved.

Use of these platforms is also subject to the terms, policies, and operating rules provided by them. This operational separation does not waive consumer rights or responsibilities assigned to TEA Formation by law.

7. Intellectual property

Texts, trademarks, visual identities, illustrations, characters, works, files, and other content presented on the website may be protected by copyright, trademark, and other intellectual property rights belonging to TEA Formation or their respective holders.

Access to the website or purchase of a product does not transfer intellectual property rights to the visitor beyond the permissions of use expressly applicable to the purchased content.

Reproduction, adaptation, distribution, commercialization, or exploitation of protected content outside applicable legal or contractual permissions is not permitted.

8. External links and services

The website may contain links to external services required for the visitor journey, including Hotmart.

TEA Formation does not control technical availability or changes made by third-party platforms. Whenever an external service is used, visitors should review the information and conditions presented in that environment.

9. Website availability and changes

TEA Formation may correct, update, reorganize, or remove website content and features to maintain accuracy, security, and operation. Removing a product from sale or from the catalog does not, by itself, cancel legitimately acquired access or retroactively reduce the rights and conditions of previous purchases.

Temporary unavailability may occur due to maintenance, updates, technical failures, or unavailability of external services.

The current version of these Terms and its update date will be made available on the website. Material changes will be prominently communicated and do not remove mandatory rights or retroactively change the conditions of completed purchases.

10. Privacy

Processing of personal data related to the institutional website is described in TEA Formation's Privacy Policy.

Technologies strictly necessary for the website's operation remain active. Google Analytics 4 is activated only after consent to analytics. If consent is refused or no selection is made, it remains disabled and no measurements are sent, including cookieless measurements. Visitors can withdraw consent through the website's privacy controls, stopping new collection. Rejection does not prevent access to public content or redirection to Hotmart.

The institutional website does not have a contact form and currently uses adm@teaformation.com as its public contact channel.

11. Governing law and consumer rights

These Terms are interpreted in accordance with Brazilian law.

No provision of these Terms is intended to limit mandatory rights under data protection, consumer protection, or other applicable laws.

12. Contact

Questions about the website, its information, offers, or these Terms may be sent to the channel below. Where applicable to consumer requests in e-commerce, receipt of the request will be confirmed immediately and TEA Formation will provide a response within 5 (five) days:

TEA FORMATION LTDA

CNPJ 63.403.293/0001-78

Rua Victor Meirelles, 385, Centro, Videira/SC, CEP 89560-184

adm@teaformation.com